F.A.Q.
Frequently asked questions
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Please browse through our Frequently Asked Questions to find answers to any of your questions relating to Skytrax Caravans and our various caravan ranges, if you can’t find the answer to your specific question, please feel free to Contact Us for further information.

Are Skytrax an Australian manufacturer?

Yes, Skytrax Caravans are an 100% Australian owned and operated manufacturing company.

Do I need caravan insurance?

It’s really up to you. Caravan insurance is not required by law, but is highly recommended. Your car or home insurance will not likely cover your caravan in the event of an accident or if it were to be stolen. We would recommend you protect your van as you would your other assets.

Do you sell to the general public?

Yes! Our full range of caravans are on display at our factory in Craigieburn, in Melbourne’s north and are also available through our dealerships around the country.

How do I place an order for my new custom caravan?

Contact us for any new caravan and one of our sales team will be in touch to organise a no obligation free consultation to discuss your needs and to place your order. Alternatively, you can contact any of our dealers directly via their contact details and they will be in touch to discuss your requirements and place your order. Orders can also be placed for our new caravans at the various expos we attend throughout the year.

How long have you been in business?

Skytrax Caravans are an Australian family owned and operated caravan manufacturer offering a comprehensive range of custom caravans.  Our directors have many years experience in all aspects of caravan engineering and manufacture.  We design, manufacture and deliver custom made caravans of all sizes and function to the highest quality finish – you can be assured you will receive the best product in the market place.

How long will it take for my caravan to be manufactured?

Manufacture of your custom caravan is approximately 6 to 8 weeks to complete the van roll out. Clients are kept informed of time frames at all steps of the process.

What are the tow bar requirements of my new caravan?

All vehicle towing must comply with towing capacity requirements and have a correctly rated tow bar fitted (includes tow bar rating and download capacity). The towing vehicle and tow bar must both have a Towing Rating that exceeds the ATM Rating of the caravan. The towing vehicle and tow bar must both have a maximum Ball-Load Rating that exceeds the actual ball-loading of the camper, trailer and caravan at any time. It is the responsibility of the purchaser to always ensure that they do not ever exceed any of these ratings when they have the caravan partly or fully loaded.

What size caravan can I tow?

Your vehicle will have an identification plate on the tow bar that will tell you the maximum towing weight your vehicle is capable of towing. The information you need to know is the maximum braked towing capacity and the maximum tow ball weight. This information will determine what size van your vehicle can safely tow.

Where is my new custom caravan manufactured?

All Skytrax caravans are manufactured at our factory in Craigieburn, in the northern suburbs of Melbourne.